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I have a proven track record of driving innovation, finding new solutions and implementing new programs which lead to tangible results.
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Identify the Gap Workshop
Combating racism requires a personal plan of action.
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I help people identify the gap between who you think you are and who you actually are with regard to anti-racism. Together, we build an Action Plan to bridge the gap between who you are and who you want to be.
The Identify the Gap Workshop is not a silver bullet, but it is a promising approach to fulfilling an unmet need of addressing systemic racism on a personal level by developing a personal action plan that is simultaneously impactful and sustainable. It’s certainly not the only solution, but it is most definitely a transformative solution. |
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If you have not attended a professionally facilitated conversation about your role in Race and Racism in America, then this workshop is absolutely for you. To host a socially distanced workshop with your employees, teachers, church congregation, or in the backyard with your friend group - reach out to me directly to find out more details.
I help businesses identify the gap between who we think we are and who we actually are, and together we develop a strategic plan in as little as 90 days.
Strategic Change Management
Built for organizations that need an expert to co-lead their strategic planning.
1. Analysis. Clearly define the change by completing a SWOT analysis to define Strengths, Weaknesses, Opportunities, and Threats creating a prioritized list of focus areas.
2. Design a change strategy. Being a stickler for the details is crucial to the success of the design stage. This systematic approach makes sure that everything falls within a planned strategy that has the ultimate goal of reaching the project’s targets.
3. Develop a change strategy.
4. Implement change strategy. The implementation stage reflects the continuous modification of the intervention to make sure maximum efficiency and positive results are obtained. Providing a support structure is essential to assist employees emotionally and practically adjust to the change and to build proficiency of behaviors and technical skills needed to achieve desired business results.
5. Evaluate the change strategy. Throughout the change management process, a structure will be put in place to measure the business impact of the changes and ensure that continued reinforcement opportunities exist to build proficiencies. We will also evaluate your change management plan to determine its effectiveness and document any lessons learned.
1. Analysis. Clearly define the change by completing a SWOT analysis to define Strengths, Weaknesses, Opportunities, and Threats creating a prioritized list of focus areas.
- We will look at the actual performance vs. optimal performance which tells us how big the gap is and gives us a baseline metric to evaluate the intervention after the solution is implemented.
- We will conduct a critical review against organizational objectives and performance goals to ensure the change will carry the business in the right direction strategically and financially.
- We will determine the impacts of the change at various organizational levels, reviewing the effect on each business unit and how it cascades through the organizational structure to the individual.
2. Design a change strategy. Being a stickler for the details is crucial to the success of the design stage. This systematic approach makes sure that everything falls within a planned strategy that has the ultimate goal of reaching the project’s targets.
- Build mission, vision, and values statements to define your organization’s core purpose, where you’re going, and expectations for employee behavior.
- Create a growth strategy that outlines the where and how you will succeed.
- Clearly outline your competitive advantages that identify your strategy for differentiation.
- Define 4-6 strategic objectives that express your organization’s long-term focus.
- Build a 3 year planning roadmap.
3. Develop a change strategy.
- Build annual SMART goals that define clear outcomes for year 1: Specific, Measureable, Achievable, Realistic and Timely.
- Identify and define 5-7 Key Performance Indicators (KPI's) that define how you will measure the success of the strategy.
- Cascade goals to create aligned initiatives throughout organization.
- Develop action plans for the varying levels of the organization to execute.
4. Implement change strategy. The implementation stage reflects the continuous modification of the intervention to make sure maximum efficiency and positive results are obtained. Providing a support structure is essential to assist employees emotionally and practically adjust to the change and to build proficiency of behaviors and technical skills needed to achieve desired business results.
- Discuss an implementation approach and method for managing ongoing execution.
5. Evaluate the change strategy. Throughout the change management process, a structure will be put in place to measure the business impact of the changes and ensure that continued reinforcement opportunities exist to build proficiencies. We will also evaluate your change management plan to determine its effectiveness and document any lessons learned.
- Build a strategy review process creating the consistency and accountability required to stay focused on the plan.
Digital Transformation
In its most basic terms, digital transformation is the process an organization goes through when it integrates digital technologies into its normal business processes. The process of digital transformation looks different in every company, but in all cases, it means moving from analog to digital processes in order to operate more effectively and to serve their customers better.
Marketers, like myself, are no strangers to digital disruption. I have learned organizations need to take an integrated approach and plan activities around the customer, not their internal processes. This means no more “website team” or “email team” or “social media team,” but rather a multi-disciplinary approach planned to get the most out of multi-channel marketing.
In digital transformation, this breaking down of silos must be expanded out to the whole organization. Technology is not the final solution to achieving transformation, but only a tool to help you get there. By embracing digital methodologies, business models and opportunities, you can put your customers at the heart of your business transformation. When you’re re-working key business processes, it’s easy to be led by factors such as efficiency and cost savings, but don’t lose sight of the fact that your end goal is to provide the best possible customer service.
Marketers, like myself, are no strangers to digital disruption. I have learned organizations need to take an integrated approach and plan activities around the customer, not their internal processes. This means no more “website team” or “email team” or “social media team,” but rather a multi-disciplinary approach planned to get the most out of multi-channel marketing.
In digital transformation, this breaking down of silos must be expanded out to the whole organization. Technology is not the final solution to achieving transformation, but only a tool to help you get there. By embracing digital methodologies, business models and opportunities, you can put your customers at the heart of your business transformation. When you’re re-working key business processes, it’s easy to be led by factors such as efficiency and cost savings, but don’t lose sight of the fact that your end goal is to provide the best possible customer service.
Process Mapping
The purpose of process mapping is for organizations and businesses to improve efficiency. They are designed to help teams brainstorm ideas for process improvement, increase communication and provide process documentation. Process mapping will identify bottlenecks, repetition and delays. They help to define process boundaries, process ownership, process responsibilities and effectiveness measures or process metrics.
One of the purposes of process mapping is to gain better understanding of a process and spotlights waste, streamlines work processes and builds understanding. Process mapping allows you to visually communicate the important details of a process rather than writing extensive directions. Even though process map below is a simplified example, many parts of business use similar diagrams to understand processes and improve process efficiency, such as operations, finance, supply chain, sales, marketing and accounting.
One of the purposes of process mapping is to gain better understanding of a process and spotlights waste, streamlines work processes and builds understanding. Process mapping allows you to visually communicate the important details of a process rather than writing extensive directions. Even though process map below is a simplified example, many parts of business use similar diagrams to understand processes and improve process efficiency, such as operations, finance, supply chain, sales, marketing and accounting.
Business Consulting
Before you decide what you need from your strategic business coach, you want to determine what you want to achieve. Understanding your business needs helps determine what you want from a business coach. In my work I offer a combined approach of coaching and consulting, particularly when I help my clients gain the clarity they need to move forward. I will bring the knowledge I gained throughout my career to the conversation, helping you identify and ultimately achieving your professional and business goals. My 25 years experience of project management and process development will come in handy when we address questions for your business. The benefit of leveraging a coaching approach is that I will help spotlight your core competencies that will help you run your business.
Instructional Design
Instructional designers are paramount in the process of learning. We are tasked with redesigning courses, developing entire courses or curriculums and creating training materials, such as teaching manuals and student guides. It is my job to play a key role in making sure that the tools you use to learn are effective and easy to understand. Using the ADDIE methodology (Analysis, Design, Development, Implementation, Evaluation), I look for gaps in knowledge and come up with ways to fill them. I actively collaborate with subject-matter-experts to develop curriculum and test learning to make sure learners are ready for the next challenge. Since instructional designers are experts in both technology and education, it’s important for me to stay up-to-date on changes in both fields. This is the kind of stuff that gets me out of bed in the morning!
I'm curious.
Do you have an innovative plan to grow your business?
Website Strategy
As an Innovation Consultant, I view your website as a digital tool to engage with your audience. I have developed a process to share my experience helping you create a website strategy that eliminates brand confusion and increases customer transparency. Let's face it, today's consumer lives in a highly digital and immediately gratifying environment. We need to up our game and communicate with them the way they want to be communicated to. That is what I will help you do.
Everyone should have a website. Yes, everyone. Personal, professional, entrepreneur, stay-at-home-parent, high school student, college student, artist, educator, and the list goes on ad infinitum. Here's why. Websites are the one place that you control the narrative. You can't say that for social media. A website is promotional and personal, informative and entertaining.
Real communication requires that you believe in the value transparency can bring to your business culture and community. Incorporating transparency into your strategic communications plan is a valuable investment and will pay off by building trust with your customers. I build and expand websites hosted on most platforms hosting your website, including Shopify, Weebly, Wordpress, Wix and Squarespace.
Everyone should have a website. Yes, everyone. Personal, professional, entrepreneur, stay-at-home-parent, high school student, college student, artist, educator, and the list goes on ad infinitum. Here's why. Websites are the one place that you control the narrative. You can't say that for social media. A website is promotional and personal, informative and entertaining.
Real communication requires that you believe in the value transparency can bring to your business culture and community. Incorporating transparency into your strategic communications plan is a valuable investment and will pay off by building trust with your customers. I build and expand websites hosted on most platforms hosting your website, including Shopify, Weebly, Wordpress, Wix and Squarespace.
